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Advanced Operations Management, 2nd Edition高级运作管理书籍详细信息
- ISBN：9780470026540
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2006-05
- 页数：198
- 价格：556.20
- 纸张：胶版纸
- 装帧：平装
- 开本：16开
- 语言：未知
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- TAG：暂无
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内容简介：
In the fast changing business and financial markets, the role of operations manager is crucially important to any organisation.
As automated processes increase and settlement cycles shorten, the demands on operations managers to embrace change and to become cost effective contributors to the bottom line increases.
This book follows on from Fundamentals of Global Operations Management, 2e (0470026537). Author David Loader explores the challenges of being a good supervisor and manager in an environment of constant change, variable workloads and pressure to deliver quality services cost-effectively. He covers the key aspects of the role, which include managing risk, people and clients.
书籍目录：
Preface
About the author
1 THE CHALLENGE
The profile of operations
Operations is a business
The challenge of change
The challenge of management style.
The challenge of global markets
The challenge of personal goals
The challenge of dealing with events
2 THE MANAGEMENT PHILOSOPHY
Reporting lines
3 THE MANAGEMENT OF RISK
Market risk
Characteristics of the products used
Management risk
Inadequate procedures and controls
Information or reporting risk
Market or principal risk
Credit or counterparty risk
Operational risk
Means of reducing settlement risk
Personnel/HR risk
Liquidity risk
Systemic risk
Financial or treasury risk
Technology risk
Systems failures
Technology awareness
Legal risk
Regulatory risk
Reputation risk
Other risks
Malicious risk
Country risk
Understanding risk
……
4 SECURITIES FINANCING.
5 TREASURY AND FUNDING.
6 RESOURCE MANAGEMENT.
7 TECHNOLOGY IN OPERATIONS.
8 PROCEDURAL DOCUMENTATION–CAPTURING THE KNOWLEDGE BASE.
9 CLIENT MANAGEMENT.
10 MANAGEMENT INFORMATION.
11 OUTSOURCING/INSOURCING OPERATIONS FUNCTIONS.
12 INDUSTRY DEVELOPMENTS.
Appendices.
A FATF DOCUMENTS ON THE FORTY RECOMMENDATIONS.
B FATF–GAFI.
C CONSOLIDATED KYC RISK MANAGEMENT.
Glossary.
List of abbreviations.
Useful websites and suggested further reading.
Index.
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作者简介：
David Loader is Managing Director of the London based Derivatives and Securities Consultancy Ltd (DSC). DSC provides various consultancy and educational services to a wide range of financial institutions globally. David has over thirty years’ experience in the finance industry, particularly in operations, gained in a number of major organisations including SG Warburg Group where he was Operations Director. He is heavily involved in financial education and training, as a Director of Computer Based Learning Ltd (providing e-learning solutions to the financial services industry), and as an author and presenter of training courses for The Securities and Investment Institute.
David is a member of The International Guild of Bankers, The Institute of Directors and The Securities and Investment Institute.
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